Gina Gibson | Shoebacca | ★★★★★
Maria has not only volunteered to help with special circumstances today, but also took initiative to fix an error that wasn't even hers! We so often sing complaints, I want to sing kudos for her great work and for her being a great team member! I've already thanked her but I wanted to ensure y'all were aware also.
Amber Hodge | ★★★★★
Overall, the service, tone and helpfulness of the team is great.
Quick Onboarding and Dedicated Options
Free Trial Onboarding:
Start with our intake specialists to understand your business, then create a custom protocol. Experience all Callforia has to offer with test calls, script refinement, and agent interaction during the trial.
Dedicated Options:
Our sales team will discuss your needs and tailor a custom plan. We'll develop a pricing model based on the number of agents and daily hours required for dedicated call center support.
Callforia Experience | Answer Agent | Double Agent |
|---|---|---|
Routing | ✔ | |
Trims Purchasing | ✔ | |
Technical Support | ✔ | |
Dedicated group of agents handle your calls | ✔ | ✔ |
Daily client-driven or Personlized training | ✔ | ✔ |
Outsourcing requests and large brands | ✔ | ✔ |
Great for high call volumes with steady daily traffic trends | ✔ | ✔ |
Agent hiring input | ✔ | ✔ |
Advanced reporting on any fields you track | ✔ | ✔ |
Toll-free and local numbers available | ✔ | ✔ |
Dedicated team based in the Honduras | ✔ | ✔ |
90-day minimum agent commitment | ✔ | ✔ |
Dedicated Resource (40hrs/ Week) | ✔ | |
Benchmark evaluation & monitoring | ✔ | |
Regular management check-ins | ✔ | |
Agent incentive programs available | ✔ | |
Utilize for sales, service, or both | ✔ | |
Medical Nurse | ✔ |
